I had booked tickets from your website/app however, when I went to watch the movie the cinema informed that the show has been cancelled. How will I get my money back?
- We are sorry to know that. In case of your show being cancelled the entire amount of your transaction will be refunded back to your account within 7/10 working days.
- In case of we receiving a prior information from the cinema about a show cancellation, we make it a point to inform all our customers.
Note: If the amount is charged and the booking is not confirmed you shall expect a refund to the source within 5-7 working days. In case of a nationalised bank it may take upto 10 workings days.
*Please, Note we'd be unable to cancel, exchange or refund the tickets once confirmed. However, you may authorize the tickets to any of your friends or relatives who can go on your behalf.