I have booked tickets for a concert / sporting event and have opted for the pickup option. How do I get my tickets?
For standard events, tickets once confirmed can be collected on the day of the event anytime prior or at the show time by presenting the original card along with a copy of the confirmation mail/sms or the photo id proof in case of a non card transaction.
For major events/sports where security requirements are more rigid, it usually happens that a box office is not permitted at the event venue. In these cases, we notify our customers on the ticket collection dates/time/venue as these may be different for each event.