Why haven't I received the refund yet?
As per bank timelines, you should have received the amount by now. Please do check your bank/wallet statement for the reversal. Ideally, if the amount is charged for an unsuccessful transaction, we process the refund from our end within few hours. Depending on the bank it takes a maximum of 4-5 working days (does not include Saturdays, Sundays and public holidays) for the amount to reflect into the payment source.
Transactions done via a nationalized bank take 10 working days to get refunded to the payment source.
If you don't see the reversal in your bank statement after the stipulated time of refund, please do reach out to us and we will help you.