How and where do I collect my tickets/wristbands?
- From the box office at the event venue, in exchange for your e-ticket copy. Wristbands will be given at the entry gates.
What is an Early Bird GA Ticket?
- Early Bird GA tickets are limited season general access tickets available at a discounted rate.
What is an Early Bird VIP Ticket?
- Early Bird VIP tickets are limited season tickets which are available at a discounted rate & give you access to the VIP zone.
Can I buy tickets using cash?
- You can buy tickets using cash through our Official Offline Promoters
How old do I have to be to enter Sunburn Festival 2018?
- You must be of 15 years and above to enter the event.
Will I be able to get a refund for the tickets if I do not attend the arena?
- No refund will be provided for tickets even in case of any rescheduling.
Will I need to carry a photo id along for ticket verification purposes?
- Yes. A valid Photo ID i.e. PAN Card, Passport, Driver’s License etc.
Are there additional charges for booking a ticket online?
- Yes, a nominal service charge will be added per transaction, along with a home delivery charge.
What is the maximum number of tickets I can purchase?
- A maximum of 10 tickets per transaction can be purchased.
What should I do if I purchase a ticket, but live outside India?
- Please provide a copy of your passport and credit card/debit card at the ticketing booth at the venue for your tickets.
Where can I read ticketing `Terms and Conditions`?
- The ticket terms and conditions will be provided before you purchase your ticket.
Can I re-enter the venue during the day if I leave?
- No, unfortunately, no re-entry is allowed for the event. Your wristband will be cut upon exit.