FAQs


How and where do I collect my tickets/wristbands?

  • From the box office at the event venue, in exchange for your e-ticket copy. Wristbands will be given at the entry gates.


What is an Early Bird GA Ticket?

  • Early Bird GA tickets are limited season general access tickets available at a discounted rate.


What is an Early Bird VIP Ticket?

  • Early Bird VIP tickets are limited season tickets which are available at a discounted rate & give you access to the VIP zone.


Can I buy tickets using cash?

  • You can buy tickets using cash through our Official Offline Promoters


How old do I have to be to enter Sunburn Festival 2018?

  • You must be of 15 years and above to enter the event.


Will I be able to get a refund for the tickets if I do not attend the arena?

  • No refund will be provided for tickets even in case of any rescheduling.


Will I need to carry a photo id along for ticket verification purposes?

  • Yes. A valid Photo ID i.e. PAN Card, Passport, Driver’s License etc.


Are there additional charges for booking a ticket online?

  • Yes, a nominal service charge will be added per transaction, along with a home delivery charge.


What is the maximum number of tickets I can purchase?

  • A maximum of 10 tickets per transaction can be purchased.


What should I do if I purchase a ticket, but live outside India?

  • Please provide a copy of your passport and credit card/debit card at the ticketing booth at the venue for your tickets.


Where can I read ticketing `Terms and Conditions`?

  • The ticket terms and conditions will be provided before you purchase your ticket.


Can I re-enter the venue during the day if I leave?

  • No, unfortunately, no re-entry is allowed for the event. Your wristband will be cut upon exit.