You can now cancel the tickets booked for the movie 4 hours prior to show time in these simple steps:

  • Login on website/application from your registered email address
  • Click on Hamburger option (right bottom corner)and select SuperStar and click on Cancellation


Important Terms for Superstar Cancellation


1. You're allowed up-to a maximum of two booking cancellations per annum (one every 6 months, calculated as per your Superstar program on-boarding date).

2. An amount of up-to INR 1250 per cancellation will be refunded to the source of payment in 7-10 days. The breakup of the refund will be shown once you request for the cancellation

3. On cancellation of ticket, the Internet handling charges and the additional fee charged will not be refunded

4. Applied Offers will not be refunded

5. Any valid F&B offers will also be cancelled

6. Cancellation is applicable only for movie bookings

7. Cancellation is not applicable on special screenings & premiers of movies

8. Tickets need to be cancelled at least 4 hours prior to the show.

9. In case of any unethical activity, BookMyShow reserves the right to invalidate you from the Superstar program.