We have got you covered. Being a superstar customer you have the privilege to cancel your tickets and here is how you can do it:

- Login to your BookMyShow mobile application.
- Go to profile click on superstar option.
- Click on continue and update the profile, all the details are mandatory except the address.
- Click on update and save
- Click on cancellation select the movie you want to cancel.

Excluding your IHF, Offers, payback or any other loyalty points you shall be receiving a complete refund of your ticket amount.

Once you successfully cancel your tickets, the amount would be refunded to the same source within 5-7 working days depending on your bank.

Please Note: Cancellation has to be done upto 20 minutes prior to the show time.