We have got you covered. Being a superstar customer you have the privilege to cancel your tickets and here is how you can do it:


- Login to your BookMyShow mobile application.

- Go to profile click on Purchase History.

- Under purchase History you will see the option for superstar cancellation.

- Select the movie you wish to cancel.


Excluding your IHF, offers, payback or any other loyalty points you shall be receiving a complete refund of your ticket amount.


Once you successfully cancel your tickets, the amount would be refunded to the same source within 5-7 working days depending on your bank.


Please Note: Cancellation has to be done 120 minutes prior to the show time. Beyond this cut-off time, you can choose the cinema cancellation if it is available for your preferred cinemas.