Nothing to worry, just in case a Gift card/voucher has been used, the same would be released once the refund is processed.

In case a winpin was used, please contact us on 022 6144 5050, 022 3989 5050, LIVE CHAT or

In case you booked for an event. Mostly, you get to opt for a refund or rebook tickets depending on the organizer of the event.