I have booked tickets for a concert/sporting event & have opted for the pickup option. How do I collect my tickets? 

You will have to display the SMS/Email confirmation at the counter in order to gain access to the venue.

It is advisable to carry the credit/debit card used in the transaction. if you have transacted through a non-card transaction, carry your ID proof, since there might be security mandated verifications at the venue.

For major concerts/events/sports games, we make it a point to send an SMS to all our customers with all the details of the box office counters. Details like counter location, counter operation date and time,

Users are expected to arrive at least 20 minutes prior to the event so as to avoid the last-minute rush.