I haven't received my loyalty/ reward points?
There is nothing to worry about. On our app, you need to add your payback number under 'Profile' in the 'Accounts & Settings' section to earn loyalty/reward points for every transaction. Please ensure, you are logged into your BMS account while transacting.
On our website, once you're at the payment page, you can click on 'Earn Loyalty Points' and enter the payback number or the mobile number associated with payback. Please ensure you enter the payback number or mobile number before proceeding with the payment.