Filmy Pass - Frequently Asked Questions




Why am I unable to use my Filmy Pass?

In case you have availed the Filmy Pass discount but the transaction was incomplete, hang on, you'll definitely be able to re-use the same code within 20 minutes.



I've misplaced the offer code, how I use it now?


Just log in to the app using the same email ID used to purchase the Filmy Pass.
You'll find the current Filmy Pass visible under 'Unlock offers or apply promocodes' after selecting your seats.


Until when is the Filmy Pass valid?


The Filmy Pass remains valid for 50 days from the date of purchase.

You'll find the Filmy Pass validity date visible under 'Unlock offers or apply promocodes' after selecting your seats.


How many discounts do I have left?


Your Filmy Pass is good for a total of three transactions from the date of purchase.

You'll find the number of transactions available shown under 'Unlock offers or apply promocodes' after selecting your seats.


I completed the transaction without availing the discount. How do I avail of the discount now? 


Once a transaction is complete and the tickets booked, you'd be unable to apply any offer code.


How do I purchase another Filmy Pass again?


If you've consumed the three available discounts available on your pass, congratulations. However, you can only purchase the pass using the same credentials after the pass validity of 50 days.


Please note:
1) You must be logged in via your email address to use the Filmy Pass.

2) The Filmy Pass voucher code, it's validity and the remaining discounts are visible only to users logged in via the same email address.