You can expect the tickets to be in hand between 1 week to 2 days prior to the match.

Moreover, an upfront communication will be sent via SMS/Email once the tickets are dispatched. 

If however, due to unavoidable circumstances, tickets cannot be delivered, we'll send a proactive communication with the details of ticket collection, on or before match day, and a refund of the delivery fee would be remitted.

Note:  In case an Office Address is given for delivery and the courier agent is not allowed on the premises, the ticket(s) may be delivered to the reception or mail room.