Ticket Booking Queries

Advance booking on BookMyShow
When do bookings show up on BookMyShow for upcoming movies at a particular cinema?  We too wait for the new releases just like you. To be honest, cinema...
Tue, 5 May, 2020 at 11:43 AM
Transaction was canceled but the seats appear blocked
My previous transaction was canceled/incomplete. Why do the selected seats appear to be booked? We all have that favorite seat to watch the movie, don&#...
Tue, 5 May, 2020 at 11:44 AM
Subtitles
Would the movie play with subtitles in my preferred cinema/show? We're all about informed movie-watching decisions, folks. We've heard your r...
Tue, 5 May, 2020 at 11:44 AM
Connectivity/Something is not right here while booking
The app/website is giving me a Connectivity/Something is not right here error. Help! We see network glitch has crossed your path and interrupted the exc...
Sat, 21 Mar, 2020 at 7:15 PM
Cut Off Time for Booking Tickets
Is there a cut off time for booking the tickets? Online booking is ideally available 1 hour to 15 minutes prior to the showtime and it varies from cinema t...
Sat, 21 Mar, 2020 at 7:18 PM
Age Limit
What is the age limit for children to buy a ticket? Below are the age criteria to buy a ticket. Just to keep you informed, for an "A" adult movie...
Tue, 31 Mar, 2020 at 2:50 PM
Choose the preferred Seats
Absolutely! You can choose the desired seats on the seat layout page.  This facility is only available for venues that offer seat selection while bookin...
Mon, 2 Mar, 2020 at 5:50 PM
Cash payment
Can I book the tickets online and pay cash at the theater?  BookMyShow believes in delivering the best experience to all its customers. However, to watc...
Fri, 12 Jun, 2020 at 6:05 PM
Bulk bookings
Can you please share the process for Bulk Booking? You may click on the 'Corporate Booking' tab visible under the name of your preferred movi...
Tue, 31 Mar, 2020 at 2:52 PM
Maximum tickets to book in a transaction
How many tickets can I book in one transaction for a movie and event? Movies: A maximum of six to ten tickets per transaction, which may differ from cinem...
Mon, 2 Mar, 2020 at 5:54 PM