Ticket Booking Queries

Advance booking on BookMyShow
When do bookings go live for a new release in a particular cinema on BookMyShow? We eagerly anticipate the release for the desired movie just like you. ...
Wed, 29 Jan, 2020 at 2:02 PM
Transaction was canceled but the seats appear blocked
My previous transaction was canceled/incomplete. Why do the selected seats appear to be booked? We all have that favorite seat to watch the movie, don&#...
Wed, 29 Jan, 2020 at 3:23 PM
Subtitles
Would the movie play with subtitles in my preferred cinema/show? We're all about informed movie-watching decisions, folks. We've heard you...
Fri, 14 Feb, 2020 at 12:48 PM
Connectivity/Something is not right here while booking
The app/website is giving me a Connectivity/Something is not right here error. Help! We see network glitch has crossed your path and interrupted the exc...
Tue, 3 Dec, 2019 at 1:40 PM
Cut Off Time for Booking Tickets
Is there a cut off time for booking the tickets? Online booking is ideally available 1 hour to 15 minutes prior to the show time and it varies from cinema ...
Tue, 3 Dec, 2019 at 1:26 PM
Age Limit
What is the age limit for children to buy a ticket? Below are the age criteria to buy a ticket. Just to keep you informed, for an "A" adult movie...
Tue, 19 Nov, 2019 at 11:40 AM
Choose the preferred Seats
Absolutely! You can choose the desired seats on the seat layout page.  This facility is only available for venues that offer seat selection while bookin...
Tue, 3 Dec, 2019 at 1:25 PM
Cash payment
Can I book the tickets online and pay cash at the theater?  BookMyShow believes in delivering the best experience to all it's customers. However, t...
Sun, 29 Dec, 2019 at 3:54 PM
Bulk bookings
Can you please share the process for Bulk Booking?  You may click on the 'Corporate Booking' tab under the name of your preferred movie or eve...
Sun, 29 Dec, 2019 at 2:42 PM
Maximum tickets to book in a transaction
How many tickets can I book in one transaction for a movie and event? Movies: A maximum of six to ten tickets per transaction, which may differ from ci...
Sun, 29 Dec, 2019 at 3:46 PM