Cinema Safety FAQs

How exactly does ‘Alternate Seating’ work? Are tickets sold basis ‘Alternate Seating ’only?
Cinemas will follow a chequerboard layout as per the guidelines. Only alternate seats will be available for booking. Actual Layout will be available while b...
Fri, 9 Oct, 2020 at 5:08 PM
If I want to postpone my booking to another show due to personal reasons, can I do that?
Unfortunately, this option is unavailable due to the rules imposed by the cinema. You can cancel your booking at qualifying cinemas but Cinema Cancellation ...
Fri, 9 Oct, 2020 at 4:06 PM
What kind of food & beverages will be available at the concession stand? Will there bean option of seat delivery?
Only packed food & beverages will be available for sale at concession counters. As per the government guidelines, there will be no delivery to the sea...
Thu, 8 Oct, 2020 at 4:44 PM
What is the maximum number of people I can bring with me to the movie?
There are no regulations on the number of people booking or entering the cinema together.
Thu, 8 Oct, 2020 at 4:53 PM
In case very few people turn up and the show is cancelled, will I be refunded?
If the show gets cancelled from the cinema's end, the refund will be processed from our end. Reach out to BookMyShow Support in case of any queries. ...
Fri, 9 Oct, 2020 at 3:47 PM
Will hand sanitizers be available across the venue?
Yes, cinemas will provide hand sanitizers. Cinemas will follow government guidelines towards placing the hand sanitizers across the venue.
Thu, 8 Oct, 2020 at 4:58 PM
Will children & elderly people be allowed to enter the cinema?
There are no restrictions with respect to children and elderly people who want to visit the cinemas.
Thu, 8 Oct, 2020 at 4:59 PM
What will be the F&B procedure during the intermission?
You have to visit the concession stands to buy food and beverages during the interval. Some cinemas may have additional counters open along with longer inte...
Fri, 9 Oct, 2020 at 3:37 PM
Will social distancing be followed in the washrooms?
Yes, all cinemas are expected to maintain social distancing in washrooms.
Thu, 8 Oct, 2020 at 5:07 PM
Will social distancing be followed at the smoking zones?
Cinema is a non- smoking zone and smoking on the premises is punishable by law.
Fri, 9 Oct, 2020 at 5:06 PM