My previous transaction was cancelled/incomplete. Why do the selected seats appear to be booked?

We all have that favorite seat to watch the movie, don't we?

In case you've selected the seats & have proceeded to the next page, the seats are blocked to prevent another user from opting for the same seats. 

If the booking is left incomplete/cancelled or is unsuccessful, the seats are blocked for 7 to 8 minutes which gets unblocked post the mentioned time.

7 to 8 minutes have passed but still no luck. What now?

Ideally, seats are auto released in 7 to 8 minutes. Chances are, someone else might have grabbed them. We urge you to go for the next best available seats or simply book for another show of your choice.