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Backstreet Boys: DNA World Tour
19
What is the age limit to buy a ticket?
What is the event venue & date?
How do I get a refund if I can’t make it?
May I know the duration of the event?
Is this a seated show?
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Mumbai Indians - IPL 2023
15
Schedule
Age limit to buy a ticket?
Is Re-entry/Late allowed?
Where is the match held?
How is the seating arrangement?
View all 15
Rajasthan Royals - TATA IPL 2023
12
Schedules
Age limit to buy a ticket?
Where is the match held?
Is Re-entry/Late allowed?
Super Royal Stand Inclusions
View all 12
Kolkata Knight Riders - IPL 2023
12
Age limit to buy a ticket?
Is Re-entry/Late allowed?
Where is the match held?
How is the seating arrangement?
When will the tickets get home delivered?
View all 12
Online Streaming
14
Can I stream the event outside India?
How does the Online Streaming work?
Can I cancel/modify my ticket for an Online event?
I don't see a link/game details to join in the confirmation?
I am unable to join the stream. Please help.
View all 14
Cancellation, Refund & Exchange Request
4
Cancellation of a ticket
PVR Cancellation
Refund against Cancelled booking
Cancellation/Modification of an event/play/sport/online streaming
BookMyShow Stream
19
I am unable to view the movie under Stream Library, Please help!
I bought/rented a movie but didn't get the discount. Can I get it now?
How can I stream the movie on BMS Stream App using Fire TV Stick?
Can I cancel my BookMyShow Stream transaction and get a refund?
How do I use Airplay to watch BookMyShow Stream on TV?
View all 19
Payment & Refund
5
How does LazyPay work?
Why am I unable to see SIMPL on the app?
Why is my payment not going through?
My amount was charged, but I haven't received the SMS/Email confirmation.
It’s more than 5 to 7 days, why haven't I received my refund?
Cinema didn't play the movie
2
My show was canceled! What about the refund?
I’m not sure if the show that I have booked for is screening or not. Is my show cancelled?
Confirmation
2
I have not received a confirmation SMS/WhatsApp/Email. Please help!
Did you just lose the confirmation SMS/WhatsApp/Email you received?
General
12
Want to change my registered Email id?
Want collaboration in marketing or more?
Want to list an event on BookMyShow?
How do I unsubscribe from BookMyShow mailers?
Do you have unresolved queries ?
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Ticket Booking Queries
16
Advance Movies/Events/Sports/Play booking on BookMyShow
Transaction didn't go thru and seats appeared to be blocked
Can I book the tickets online and pay cash at the theater?
How will I understand in which language the movie is screening?
Verified by Visa
View all 16
Ticket Pickup & Home Delivery
3
My tickets have not been delivered yet!
Unable to Print
M- Ticket For Movies
Screen Casting
4
Windows Laptop to Smart TV/Streaming boxes
iOS Devices to Smart TVs
iOS Devices to Streaming Devices
Android Phone to a Apple TV & Other Streaming Devices (firestick, etc)
BookMyShow Cash
5
What is BookMyShow Cash?
How can I earn BookMyShow Cash?
Can we combine BookMyShow Cash & Offer?
Can BMS Cash be encashed?
How do I check my BookMyShow Cash balance?
BookMyShow Play Credit Card
6
Benefits & How to Apply
Application Process
Post acceptance or rejection of application
Post card activation
PLAY Credit Card Offers
View all 6
BookASmile
9
What is BookASmile?
What does BookASmile do?
While purchasing my tickets, I was charged a rupee as BookASmile. What is that all about?
Why do you charge one rupee?
Would I get a Tax Rebate Under 80G upon donating?
View all 9
BookMyShow Gift Card
7
What is a BookMyShow Gift Card?
How are BookMyShow Gift Cards delivered? How long does it take?
Can I use multiple Gift Cards is a transaction?
Can we convert Gift Card amount into cash?
Which all payment options are available to purchase a Gift Card?
View all 7
Lollapalooza India 2023
28
Privacy Policy
Terms & Conditions
Is there an age limit?
When do ticket sales go live?
What is the duration of the festival?
View all 28