BookMyShow Support Centre

India vs England 22

• 4th Test: India vs England I Non-Match Day/Ticket Collection
• 3rd Test (Pink Ball) India vs England
• Wheelchair Availability
• Parking Information
• I want to change my address for delivery, please help

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Unacademy Road Safety World Series 13

• ​How is the seating arrangement?
• What time will the gates open?
• What are the COVID-19 Guidelines?
• Is Food facility available at the venue?
• Which categories have a rooftop covered?

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Cancellation, Refund & Exchange Request 5

• PVR Cancellation
• Refund against Cancellation
• Cancellation Of A Ticket
• Superstar Cancellation
• Cancellation/Modification of an event/play/sport/online streaming

Payment & Refund 4

• My Payment is not going through, why?
• Why am I unable to see SIMPL on the app?
• My amount was charged, but I haven't received the SMS/Email confirmation
• The refund has still not been credited to my account. Pls help!

BookMyShow Stream 16

• What is BookMyShow Stream?
• How does BookMyShow Stream work? Do I have to pay for the movies I want to watch?
• How does movie renting work?
• What is the difference between buying and renting a movie?
• How does a bundle work? Can I rent or buy a bundle?

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Show Cancellation 2

• Show Cancellation | Refund
• Unsure About Show Cancellation

Voucher Extension & More 2

• Voucher Code Extension
• How can I use my Gift Card?

Sunburn Goa 2020 1

• Is the event 'Sunburn Goa 2020' rescheduled?

Ticket Booking Queries 19

• Online Streaming
• Advance Movies/Events/Sports booking on BookMyShow
• Transaction was canceled but the seats appear blocked
• Subtitles
• BookMyShow Gift Card

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General 13

• Want to change my registered Email id?
• Internet Handling Fee
• Want to list an event on BookMyShow?
• How do I delete my BookMyShow account?
• What is the 'My Profile' section on the mobile app?

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Confirmation 2

• Resend Confirmation Feature
• I have not received a confirmation SMS. Please, help!

Online Streaming 12

• Can i cast the stream on my tv?
• Will I be able to stream on multiple devices?
• What if the online streaming is cancelled?
• Can I cancel/modify my ticket for an Online event?
• I am unable to join the stream. Please help.

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Cinema Safety FAQs 21

• Will I be allowed to carry F&B ?
• What does "My Safety First" icon mean?
• What precautions should I take?
• What is the cap on the maximum number of people attending one show?
• Do we need the Arogya Setu app to enter the cinema premises?

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Fanhood 24

• How do I exchange my purchase?
• Can I use my BookMyShow Gift Voucher/WinPin to purchase products on Fanhood?
• Can I split my payment across more than one mode?
• When is my KKR Memorabilia - SRK Signed Jerseys 2020 expected to be delivered?
• How will I receive refund aganist my Cash on delivery order?

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Sunburn Club Card 2020- 2021 4

• Synopsis
• Benefits
• FAQs
• Teams and Conditions

Filmy Pass 4

• About the Offer
• How to avail the offer
• FAQ's
• Filmy Pass Extension

Screen Casting 3

• iPhone to Smart TVs
• iPhone to Streaming Devices
• Android Phone to a Apple TV & Other Streaming Devices (firestick, etc)