BookMyShow Support Centre

Important Topics 4

• Can I cast the stream on my tv?
• Can I cancel/modify my ticket for an Online event?
• I don't see a link to join in the confirmation?
• Can I cancel my BookMyShow Stream transaction and get a refund?

Online Streaming 12

• Can i cast the stream on my tv?
• Will I be able to stream on multiple devices?
• What if the online streaming is cancelled?
• Can I cancel/modify my ticket for an Online event?
• I am unable to join the stream. Please help.

See all 12 articles

Sadhguru Live with Chetan Bhagat & Get a Free Book 3

• How does the streaming works?
• When will I receive the book?
• What are the inclusion?

BookMyShow Stream 18

• I bought/rented a movie but didn't get the discount. Can I get it now?
• How can I stream the movie on BMS Stream App using Fire TV Stick?
• Can I cancel my BookMyShow Stream transaction and get a refund?
• How do I use Airplay to watch BookMyShow Stream on TV?
• How do I use Chromecast to watch BookMyShow Stream on TV?

See all 18 articles

Payment & Refund 5

• How does LazyPay work?
• My Payment is not going through, why?
• Why am I unable to see SIMPL on the app?
• My amount was charged, but I haven't received the SMS/Email confirmation
• The refund has still not been credited to my account. Pls help!

Cancellation, Refund & Exchange Request 4

• Cancellation Of A Ticket
• PVR Cancellation
• Refund against Cancellation
• Cancellation/Modification of an event/play/sport/online streaming

General 14

• Purchase History
• Want to change my registered Email id?
• Internet Handling Fee
• Want to list an event on BookMyShow?
• How do I delete my BookMyShow account?

See all 14 articles

Show Cancellation 2

• Show Cancellation | Refund
• Unsure About Show Cancellation

Voucher Extension & More 2

• My voucher code has expired. Pls help!
• How can I use my Gift Card?

Ticket Booking Queries 19

• Online Streaming
• Advance Movies/Events/Sports/Play booking on BookMyShow
• Transaction was canceled but the seats appear blocked
• Subtitles
• BookMyShow Gift Card

See all 19 articles

Ticket Pickup & Home Delivery 3

• M- Ticket For Movies
• My tickets have not been delivered yet
• Unable to Print

Offers 9

• How to avail cash back offers?
• Cinepolis Wonder Woman 1984 Offer
• PayPal Cashback
• How to avail an offer on BookMyShow?
• My discount Code shows as "already used" after a failed transaction

See all 9 articles

Confirmation 2

• Resend Confirmation Feature
• I have not received a confirmation SMS. Please, help!

Cinema Safety FAQs 21

• Will I be allowed to carry F&B ?
• What does "My Safety First" icon mean?
• What precautions should I take?
• What is the cap on the maximum number of people attending one show?
• Do we need the Arogya Setu app to enter the cinema premises?

See all 21 articles

Fanhood 24

• How do I exchange my purchase?
• Can I use my BookMyShow Gift Voucher/WinPin to purchase products on Fanhood?
• Can I split my payment across more than one mode?
• When is my KKR Memorabilia - SRK Signed Jerseys 2020 expected to be delivered?
• How will I receive refund aganist my Cash on delivery order?

See all 24 articles

Sunburn Club Card 2020- 2021 4

• Synopsis
• Benefits
• FAQs
• Terms and Conditions

Filmy Pass 4

• About the Offer
• How to avail the offer
• FAQ's
• Filmy Pass Extension

Screen Casting 4

• Windows Laptop to Smart TV/Streaming boxes
• iOS Devices to Smart TVs
• iOS Devices to Streaming Devices
• Android Phone to a Apple TV & Other Streaming Devices (firestick, etc)