BookMyShow Support Centre
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ICC World Cup 2023
What is the ticket sales schedule for the ICC Men’s Cricket World Cup 2023?
How can I buy tickets?
How do I pay for tickets?
How many tickets can I buy per transaction?
If I buy tickets but can’t use them, can I request a refund?
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Can I stream the event outside India?
How does the Online Streaming work?
Can I cancel/modify my ticket for an Online event?
I don't see a link/game details to join in the confirmation?
I am unable to join the stream. Please help.
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Cancellation, Refund & Exchange Request
Cancellation of a ticket
Refund against Cancelled booking
Cancellation/Modification of an event/play/sport/online streaming
How do I report BookMyShow Stream content grievances?
I am unable to view the movie under Stream Library, Please help!
I bought/rented a movie but didn't get the discount. Can I get it now?
How can I stream the movie on BMS Stream App using Fire TV Stick?
Can I cancel my BookMyShow Stream transaction and get a refund?
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Payment & Refund
How does LazyPay work?
Why am I unable to see SIMPL on the app?
Why is my payment not going through?
My amount was charged, but I haven't received the SMS/Email confirmation.
It’s more than 5 to 7 days, why haven't I received my refund?
Cinema didn't play the movie
My show was canceled! What about the refund?
I’m not sure if the show that I have booked for is screening or not. Is my show cancelled?
I have not received a confirmation SMS/WhatsApp/Email. Please help!
Did you just lose the confirmation SMS/WhatsApp/Email you received?
How do I delete my BookMyShow account?
I want to share detail's of the Cast and Crew, what can I do?
Want to change my registered Email id?
Want collaboration in marketing or more?
Want to list an event on BookMyShow?
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Ticket Booking Queries
Advance Movies/Events/Sports/Play booking on BookMyShow
Transaction didn't go thru and seats appeared to be blocked
Can I book the tickets online and pay cash at the theater?
How will I understand in which language the movie is screening?
Verified by Visa
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Ticket Pickup & Home Delivery
My tickets have not been delivered yet!
Unable to Print
M- Ticket For Movies
Windows Laptop to Smart TV/Streaming boxes
iOS Devices to Smart TVs
iOS Devices to Streaming Devices
Android Phone to a Apple TV & Other Streaming Devices (firestick, etc)
What is BookMyShow Cash?
How can I earn BookMyShow Cash?
Can we combine BookMyShow Cash & Offer?
Can BMS Cash be encashed?
How do I check my BookMyShow Cash balance?
BookMyShow Play Credit Card
Benefits & How to Apply
Post acceptance or rejection of application
Post card activation
PLAY Credit Card Offers
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BookMyShow Restaurants Deals
What is BookMyShow Deal?
How to activate this feature on the BMS App?
How to access the BMS Deals?
What is the procedure to pay via BMS deals?
What is the expiration time to select any deal?
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What is BookASmile?
What does BookASmile do?
While purchasing my tickets, I was charged a rupee as BookASmile. What is that all about?
Why do you charge one rupee?
Would I get a Tax Rebate Under 80G upon donating?
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BookMyShow Gift Card
What is a BookMyShow Gift Card?
How are BookMyShow Gift Cards delivered? How long does it take?
Can I use multiple Gift Cards is a transaction?
Can we convert Gift Card amount into cash?
Which all payment options are available to purchase a Gift Card?
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Food & Beverage
I want to add F&B while booking the tickets
I didn't find an option to add F&B
Will I need to collect the F&B order?
Will I be allowed to carry F&B from outside?