Payment & Refund

How does LazyPay work?
LazyPay is one-click payment solutions where a user, if eligible, can pay by OTP verification on BookMyShow portal. The amount is accumulated towards a ...
Wed, 12 May, 2021 at 3:13 PM
My Payment is not going through, why?
Always here to help! Please check if the correct details are entered like the expiration date, CVV,VBV/MSC password, etc. Still, no luck? We suggest you t...
Tue, 22 Dec, 2020 at 1:39 PM
Why am I unable to see SIMPL on the app?
'SIMPL' payment process has currently been halted due to security reasons. You may opt for a different mode of payment.
Tue, 23 Jun, 2020 at 7:00 PM
My amount was charged, but I haven't received the SMS/Email confirmation
If your transaction is successful, you shall see your booking under the 'Purchase History' of your app. Don't forget to check your Whatsapp/S...
Fri, 12 Feb, 2021 at 8:32 AM
It has been more than 5 to 7 days and I haven't received my refund!
This is most definitely not an experience BookMyShow wishes for you to have. You should have ideally received the amount by now. Please glance through y...
Wed, 2 Jun, 2021 at 5:00 PM