At BookMyShow, your ticketing experience is of utmost importance to us. Our team is always on their toes with one goal and that is delighting our customers. We are committed to give our best shot at resolving your concern. In any way, if you feel that we can do more to live up to your expectations then that would be an opportunity for us. Here are all the platforms through which you can easily get in touch with us.

We are sure that you will get answers to all your queries over LIVE CHAT

For any queries related to BookMyShow, you can Live Chat with us. We are at your service 24/7, 365 days.

Level 1:

Our customer experience force is at your service 24/7, 365 days on LIVE CHAT. You can Live Chat with us. Our team will address your concern within 3 days.

Level 2:

If you do not get a reply to your query within the stipulated time, you can write to us at and our team will revert to you within 2 days.

Level 3:

If you are yet to receive an answer you can contact our Grievance Officer - Nivedita Poonekar (Sr. Manager - Customer Experience) by writing to and we shall respond within a day.

Level 4:

In the unlikely event that your concern remains unresolved, you can take it up with our Nodal Officer - Kapil Kirti (AGM - Customer Experience) by writing to and we shall respond to you in a day's time.

If you would like to speak to us, please feel free to call 022 61445050.

Our office addresses:

1. Registered Office: Gr. Floor, Wajeda House, Gulmohar Cross Rd. No. 7, Juhu Scheme, Andheri West, Mumbai - 400049

2. Mumbai: Bookmyshow House, Empressa 14, Sahar Road off Western Express Highway, Opp Jaisingh Business Centre, Andheri East, Mumbai – 400099

3. Bengaluru: Ground Floor, 15 Rest House, Tirupati enterprises, Crescent Road, Bengaluru- 560001

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