Cinema Related Issue

Information on 3D Glasses
Have booked tickets for a 3D movie. Are the 3D glasses chargeable? Hi there, a refundable / non-refundable deposit/amount for 3D glasses may be collec...
Mon, 5 Mar, 2018 at 3:06 AM
Feedback for Cinema
We will surely pass along the feedback to the relevant cinema.  Please drop in your feedback to helpdesk@bookmyshow.com
Mon, 5 Mar, 2018 at 3:14 AM
Are bags allowed in cinemas.
Will I be allowed to carry my laptop bag into the cinema? Hi there, the cinema would be in a better state to help you with this information. We reco...
Sun, 1 Oct, 2017 at 4:25 PM
Cut off time to collect tickets at the cinema
What is the cut off time to collect tickets from the box office counter? We recommend you to collect your tickets 15-20 mins before the movie from the b...
Sun, 1 Oct, 2017 at 5:11 PM
E-ticket
What is a E-ticket? Certain venue's allow you to print your tickets at home. Its called the e-ticket. If you select the E-ticket option, after ...
Mon, 5 Mar, 2018 at 3:48 AM
M-Ticket
What is a M-Ticket? With this feature on, Bookmyshow has taken a step to go completely paperless for select cinemas. We’ve a convenient way for your ticke...
Mon, 5 Mar, 2018 at 3:55 AM
I did not get my tickets at the cinema.
I was denied by the cinema guy saying "my booking is invalid", what do I do? Hi there, BookMyShow is sorry to know about that and would de...
Sun, 1 Oct, 2017 at 5:14 PM
Outside Food at the cinema.
Can I carry any eatables along with me at the cinema? We would advise our customers  not to carry any edibles inside the cinema hall as the cinema may n...
Mon, 5 Mar, 2018 at 4:04 AM
Lost & Found at the cinema
 It would be best if you'd check with the cinema's Lost&Found first, alternatively you may drop an email on helpdesk@bookmyshow.com with the f...
Mon, 5 Mar, 2018 at 4:15 AM