Cinema Related Issue
Have booked tickets for a 3D movie. Are the 3D glasses chargeable? Hi there, a refundable / non-refundable deposit/amount for 3D glasses may be collec...
Mon, 5 Mar, 2018 at 3:06 AM
We will surely pass along the feedback to the relevant cinema. Please drop in your feedback to helpdesk@bookmyshow.com
Mon, 5 Mar, 2018 at 3:14 AM
Will I be allowed to carry my laptop bag into the cinema? Hi there, the cinema would be in a better state to help you with this information. We reco...
Sun, 1 Oct, 2017 at 4:25 PM
What is the cut off time to collect tickets from the box office counter? We recommend you to collect your tickets 15-20 mins before the movie from the b...
Sun, 1 Oct, 2017 at 5:11 PM
What is a E-ticket? Certain venue's allow you to print your tickets at home. Its called the e-ticket. If you select the E-ticket option, after ...
Mon, 5 Mar, 2018 at 3:48 AM
What is a M-Ticket? With this feature on, Bookmyshow has taken a step to go completely paperless for select cinemas. We’ve a convenient way for your ticke...
Mon, 5 Mar, 2018 at 3:55 AM
I was denied by the cinema guy saying "my booking is invalid", what do I do?
Hi there, BookMyShow is sorry to know about that and would de...
Sun, 1 Oct, 2017 at 5:14 PM
Can I carry any eatables along with me at the cinema? We would advise our customers not to carry any edibles inside the cinema hall as the cinema may n...
Mon, 5 Mar, 2018 at 4:04 AM
It would be best if you'd check with the cinema's Lost&Found first, alternatively you may drop an email on helpdesk@bookmyshow.com with the f...
Mon, 5 Mar, 2018 at 4:15 AM