Support Center

Ticket Booking Queries 14

• Connectivity/Something is not right here issue while booking
• Advance booking on BookMyShow
• Booking tickets without a Credit Card
• Choose the preferred Seats
• Cut Off Time for Booking Tickets

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Offers and Winpins 13

• Offers on BookMyShow
• WinPin
• Redeeming a WinPin
• Getting discount after booking tickets
• My discount Code shows as " already used" after a failed transaction

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Gift Card 13

• BookMyShow Gift Card
• Gift Card Activation
• Redeeming the Gift Card
• Partial Balance | Gift Card
• BookMyShow Gift Card Validity

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Confirmation Related 6

• Resend Confirmation Feature
• Unable to take a printouts for ticket collection
• Is the confirmation sms enough?
• Purchase Booking History
• Cinemas which require a mandate mail printout

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Show Cancellations 1

• Refund for cancelled shows

Cancellation, Exchange or Refund 3

• For Superstar Customers
• Cinemas with a Cancellation Feature
• Cancelation at PVR Cinemas

Monuments of India 3

• Monuments of India
• List of the available monuments for bookings
• Terms and Condition | Monuments Of India

My Wallet Closure 1

• Wallet Extension Notice

Refund 3

• My amount was charged, but I have not received the SMS/Email confirmation.
• Refund for a failed transaction
• It's been already 5-7 working days I haven't received the refund yet.

Payment related queries 15

• What is the CVV code?
• Uses of 'Quik Pay'
• Security of Credit Card Information
• Procedure after registering with VBV/MSC
• Ticket booking using International card

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Cinema Related Issue 7

• Information on 3D Glasses
• Feedback for Cinema
• Are bags allowed in cinemas?
• M-Ticket
• I did not get my tickets at the cinema.

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JukeBox 12

• JukeBox
• How can I earn my credits?
• JukeBox available on which platforms
• Exact amount to transact
• Validity of Jukebox Credits

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General 7

• Want to work for BookMyShow
• Forgot Password
• Unsubscribing from Emailer
• 'BookASmile'
• How can I get assistance if I need it?

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Mobile Application 12

• I am facing errors while using the mobile application / mobile website. What do I do?
• How can I book tickets using my mobile phone?
• Want to view Reviews on the mobile app
• Where can I see the upcoming movies on the mobile app?
• Procedure to earn payback points on the mobile app

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Coupons 7

• Coupons on BookMyShow
• Charges for the Coupons
• Coupons available for events
• Validity of the Coupon
• Coupon: Brand Outlet

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Ratings & Reviews 21

• Review a Movie
• Movies Section Updated
• Films to include on the site
• Rating the movie on BookMyShow
• Review not reflecting

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Ticket pickup and Home Delivery 11

• Will not be able to take a printout of ticket.
• How will I get my tickets booked with credit card?
• How will I get my tickets paid through netbanking / cash cards / gift cards / loyalty points?
• My tickets have not been delivered yet
• Collecting movie tickets

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Transaction Related 2

• My transaction is not going through
• Unlimited Transactions

User Registration 7

• Registering with BookMyShow
• Benefits of Registeration
• Do I need to register to book tickets?
• Booking History
• Why do I have to provide the Mobile number?

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Website Usage 3

• Usage of cookies
• Locations to book tickets
• Drop Down list not working

Superstar Program 5

• Superstar Programme
• Subscription
• How soon can I become a Superstar?
• Benefits of a Superstar
• Know if I'm a Superstar

Sunburn Festival 2018 4

• General Information
• Pay 50% Now Offer
• FAQs
• Terms & Conditions

Cirque Du Soleil - Bazzar 13

• About Cirque Du Soleil - Bazzar
• Region | Date
• Duartion
• Ticket Price
• Venue

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Hero ISL Season 5 - Bengaluru FC 10

• Organizer
• Bengaluru FC Membership 2018-19
• Address
• Arrival
• Late Entry

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Vh1 Supersonic Festival - 2019 23

• Terms and Conditions
• Date and Location
• Age Limit
• Ticket Collection | Wristbands
• Prohibited Items

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ISL Season 5 -NorthEast United FC 13

• Organizer
• Venue
• Late Entry
• Re-entry
• Children Allowed

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ISL Season 5 - Chennaiyin FC 2018 16

• Event Name
• Organizer’s name
• Event Schedule
• Event Venue (Complete Address)
• Event duration

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Filmy Pass 13

• Filmy Pass- Hyderabad
• Filmy Pass- Chennai
• Filmy Pass- Kochi
• Filmy Pass- NCR
• Filmy Pass- Vizag

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