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FAQ's
Life is a Circus
10
Synopsis
How can I join the online stream?
How many members are allowed in family category?
I have a Meet & Greet ticket, how will this work?
Is it Pre-recorded?
See all 10 articles
Star Sports Virtual Match
17
What is a Virtual Match Ticket?
I have registered successfully, what's next?
Can I use laptops, desktops, tablets, smartphones?
Can I use an office laptop to view the match?
How do I login using the Virtual Match Ticket?
See all 17 articles
Supermoon Drive-In ft. Khaali Peeli
15
What are the safety measures taken upon entry?
Is there an intermission in between?
How do we access restrooms by maintaining social distancing?
Can we socialize between groups and other vehicles?
Will food be served in the car or do we have to step out and get in from the snack bar?
See all 15 articles
FANHOOD
21
Delivery Timeline
COD Availability
Delivery Fee
Refund | Fanhood
Exchange | Fanhood
See all 21 articles
Cinema Safety FAQs
19
How exactly does ‘Alternate Seating’ work? Are tickets sold basis ‘Alternate Seating ’only?
If I want to postpone my booking to another show due to personal reasons, can I do that?
What kind of food & beverages will be available at the concession stand? Will there bean option of seat delivery?
What is the maximum number of people I can bring with me to the movie?
In case very few people turn up and the show is cancelled, will I be refunded?
See all 19 articles
Offers and Winpins
14
Winpin
I need voucher to be extended. Cinemas haven't open yet. Can you help and extend?
How to avail an offer on BookMyShow?
When will I receive the cashback?
Errors while availing offers
See all 14 articles
Movies on Demand - The Ally
31
Watch Movie
Pay to Watch Movies
Pay via BMS Cash & Filmy Pass
Subscription Method
Registered User | Watch Content
See all 31 articles
Movies on Demand- ShemarooMe Box Office
14
About ShemarooMe
How it works
Outside India
Unique Code
Non-receipt of unique code
See all 14 articles
Ticket Booking Queries
15
Advance booking on BookMyShow
Transaction was canceled but the seats appear blocked
Subtitles
Connectivity/Something is not right here while booking
Cut Off Time for Booking Tickets
See all 15 articles
Show Cancellations
2
Show Cancellation | Refund
COVID-19
Refund
3
Refund TAT - COVID19
My amount was charged, but I have not received the SMS/Email confirmation.
Refund for a failed transaction
Gift Card
13
BookMyShow Gift Card Validity
Add under Quikpay
Partial Balance | Gift Card
Gift Card Activation
BookMyShow Gift Card
See all 13 articles
Cancellation, Exchange or Refund
3
Cancellation of a Ticket
PVR Cancellation
Superstar Cancellation
Vh1 Supersonic Festival 2021
10
Synopsis
Event Date & Time
Duration of the event
Venue
Is parking available at the venue?
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Sunburn Club Card 2020- 2021
4
Synopsis
Benefits
FAQs
Teams and Conditions
General
7
How can I apply for the opening at BookMyShow
Forgot Password
Unsubscribing from Emailers
'BookASmile'
How can I get assistance if I need it?
See all 7 articles
Superstar Program
14
BookMyShow Superstar
Benefits | Superstar
Become A Superstar
Status Validity | Superstar
Not Yet A Superstar?
See all 14 articles
FILMY PASS - RS.75 OFF ON MOVIES
3
About the Offer
HOW TO AVAIL THE OFFER
FAQ's
Ticket pickup and Home Delivery
9
M- Ticket For Movies
Unable to Print
My tickets have not been delivered yet
Do you deliver my movie tickets?
How will I get my tickets booked with credit card?
See all 9 articles
Age Limit- Overall Cinemas In India
9
Age Limit- North & East
Age Limit- West
Age Limit- Andhra Pradesh & Telangana
Age Limit- Karnataka
Age Limit- Kerala
See all 9 articles
Confirmation Related
5
Unable to take a printouts for ticket collection
All you need is the confirmation SMS
Purchase Booking History
Booking Status
Resend Confirmation Feature
M-ticket for Live Events
1
Information on M-Ticket
Monuments of India
3
Monuments of India
List of the available monuments for bookings
Terms and Condition | Monuments Of India
My Wallet Closure
1
Wallet Blocked
Payment related queries
14
CVV code
Security of Credit Card Information
Uses of 'Quik Pay'
Procedure after registering with VBV/MSC
Ticket booking using International card
See all 14 articles
Cinema Related Queries
8
Information on 3D Glasses
Feedback for Cinema
I did not get my tickets at the cinema.
Alcohol
Item lost at the venue
See all 8 articles
Mobile Application
12
I am facing errors while using the mobile application / mobile website. What do I do?
How can I book tickets using my mobile phone?
How can I avail offers on the mobile apps?
Where can I see the upcoming movies on the mobile app?
Where can I view the "Terms & Conditions' of the mobile app?
See all 12 articles
Coupons
7
Coupons on BookMyShow
Charges for the Coupons
Validity of the Coupon
Coupon: Brand Outlet
Usage of the coupon
See all 7 articles
Ratings & Reviews
21
Review a Movie
Movies Section Updated
Films to include on the site
Rating the movie on BookMyShow
Review not reflecting
See all 21 articles
Transaction Related
3
My transaction is not going through
Credit Voucher - FAQ's
Unlimited Transactions
User Registration
8
Email Preferences
How can I add a card to 'Quik Pay'
Booking History
Why do I have to provide the Mobile number?
Registering with BookMyShow
See all 8 articles
Website Usage
2
Usage of cookies
Locations to book tickets
Pay Later - LazyPay
7
What is LazyPay?
Why only LazyPay?
Can I pay using another payment method instead of LazyPay?
How can I pay LazyPay bill?
What happens if the LazyPay transaction fails?
See all 7 articles
BMS Cash
21
How can I add money into BMS Cash?
What Payment Methods can I use to top up my BMS Cash?
How do I check balance in my BMS Cash?
How do I use BMS Cash on BookMyShow App/Website?
Can BMS Cash be encashed?
See all 21 articles
