BookMyShow Support Centre
Solutions
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FAQ's
Online Streaming
13
How does the Online Streaming work?
Where do I find the duration of an event/play?
Will I need any software or any special app?
Can I cast the stream on my tv?
What if the online streaming is cancelled?
View all 13
Offers and Winpins
12
Winpin
How to avail an offer on BookMyShow?
Offer/Winpin/Gift Voucher Blockage
Redemption of Win Pin
Getting discount after booking tickets
View all 12
BookMyShow Gift Card
13
What is a BookMyShow Gift Card?
BookMyShow Gift Card Validity/Balance
How do I redeem the Gift Card?
Add Gift card under Quikpay
Gift Card Activation
View all 13
Superstar Program
7
BookMyShow Superstar
Benefits | Superstar
Status Validity | Superstar
Number of Bookings
Number of Cities
View all 7
Ticket pickup and Home Delivery
6
What is an M-Ticket?
I'm unable to print
My tickets have not been delivered yet
When do I collect my movie tickets?
Booked for a event/sporting event & have opted for the pickup. Where do I collect my tickets?
View all 6
M-ticket for Live Events
1
Information on M-Ticket
Payment related queries
11
What is the CVV code?
Is it safe to enter my Credit/Debit card information on your website?
What is QuikPay?
Can I book tickets using International card?
My Credit Card payment is rejected
View all 11
Cinema Related Queries
8
Item lost at the venue
Are the 3D glasses chargeable for a 3D movie?
Feedback for Cinema
I was denied entry at the cinema.
Is alcohol consumption allowed in the cinema?
View all 8
Mobile Application
10
How to book the tickets using your Mobile app?
How can I avail offers on the mobile apps?
Where can I see the upcoming movies on the mobile app?
Where can I view the "Terms & Conditions' of the mobile app?
Want to view Movie Reviews on the mobile app
View all 10
Ratings & Reviews
21
Review a Movie
Movies Section Updated
Films to include on the site
Rating the movie on BookMyShow
Review not reflecting
View all 21
User Registration
5
Is registration necessary to book tickets on BookMyShow?
How can I add a payment option to the 'Quik Pay'?
Your Orders
Are there any benefits to register with BookMyShow?
How do I register with BookMyShow?
Pay Later - LazyPay
7
What is LazyPay?
Why only LazyPay?
Can I pay using another payment method instead of LazyPay?
How can I pay LazyPay bill?
What happens if the LazyPay transaction fails?
View all 7
BMS Cash
21
How can I add money into BMS Cash?
What Payment Methods can I use to top up my BMS Cash?
How do I check balance in my BMS Cash?
How do I use BMS Cash on BookMyShow App/Website?
Can BMS Cash be encashed?
View all 21