BookMyShow Support Centre

Online Streaming 13

• How does the Online Streaming work?
• Where do I find the duration of an event/play?
• Will I need any software or any special app?
• Can I cast the stream on my tv?
• What if the online streaming is cancelled?

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Offers and Winpins 12

• Winpin
• How to avail an offer on BookMyShow?
• Offer/Winpin/Gift Voucher Blockage
• Redemption of Win Pin
• Getting discount after booking tickets

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BookMyShow Gift Card 13

• What is a BookMyShow Gift Card?
• BookMyShow Gift Card Validity/Balance
• How do I redeem the Gift Card?
• Add Gift card under Quikpay
• Gift Card Activation

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Ticket pickup and Home Delivery 6

• What is an M-Ticket?
• I'm unable to print
• My tickets have not been delivered yet
• When do I collect my movie tickets?
• Booked for a event/sporting event & have opted for the pickup. Where do I collect my tickets?

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M-ticket for Live Events 1

• Information on M-Ticket

Payment related queries 11

• What is the CVV code?
• Is it safe to enter my Credit/Debit card information on your website?
• What is QuikPay?
• Can I book tickets using International card?
• My Credit Card payment is rejected

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Cinema Related Queries 8

• Item lost at the venue
• Are the 3D glasses chargeable for a 3D movie?
• Feedback for Cinema
• I was denied entry at the cinema.
• Is alcohol consumption allowed in the cinema?

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Mobile Application 10

• How to book the tickets using your Mobile app?
• How can I avail offers on the mobile apps?
• Where can I see the upcoming movies on the mobile app?
• Where can I view the "Terms & Conditions' of the mobile app?
• Want to view Movie Reviews on the mobile app

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Ratings & Reviews 21

• Review a Movie
• Movies Section Updated
• Films to include on the site
• Rating the movie on BookMyShow
• Review not reflecting

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User Registration 5

• Is registration necessary to book tickets on BookMyShow?
• How can I add a payment option to the 'Quik Pay'?
• Your Orders
• Are there any benefits to register with BookMyShow?
• How do I register with BookMyShow?

Pay Later - LazyPay 7

• What is LazyPay?
• Why only LazyPay?
• Can I pay using another payment method instead of LazyPay?
• How can I pay LazyPay bill?
• What happens if the LazyPay transaction fails?

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BMS Cash 21

• How can I add money into BMS Cash?
• What Payment Methods can I use to top up my BMS Cash?
• How do I check balance in my BMS Cash?
• How do I use BMS Cash on BookMyShow App/Website?
• Can BMS Cash be encashed?

View all 21