Support Center

Ticket Booking Queries 15

• Advance booking on BookMyShow
• Transaction was canceled but the seats appear blocked
• Subtitles
• Connectivity/Something is not right here while booking
• Cut Off Time for Booking Tickets

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Cancellation, Exchange or Refund 3

• Cancellation of a Ticket
• PVR Cancellation
• Superstar Cancellation

Road To Ultra India 2020 4

• Event Details
• Ticket Collection
• Venue Layout
• Frequently Asked Questions

Refund 3

• It's been already 4-5 working days I haven't received the refund yet.
• My amount was charged, but I have not received the SMS/Email confirmation.
• Refund for a failed transaction

Khalid - Free Spirit - Asia Tour 2020 4

• Khalid - Free Spirit - Asia Tour 2020
• Pricing & Layout for Mumbai/ Bangalore
• FAQ's
• Terms & Conditions

Lauv-How I`m Feeling World Tour 2020-Sunburn Arena 17

• Event Date & Time
• Duration
• Age Limit
• Venue
• Parking

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Formula 1 Gulf Air Bahrain Grand Prix 2020 3

• Formula 1 Gulf Air Bahrain Grand Prix 2020
• Terms & Conditions
• FAQ's

Tomorrowland Winter 2020 - France 6

• Event Synopsis
• About The Stay (Club Med La Sarenne)
• BOARD BASIS (MEAL PLAN)
• INCLUSIONS
• Terms and conditions

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General 8

• Want to work for BookMyShow
• Forgot Password
• Unsubscribing from Emailer
• 'BookASmile'
• How can I get assistance if I need it?

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Offers and Winpins 12

• PayPal Cashback
• How to avail an offer on BookMyShow?
• When will I receive the cashback?
• Errors while availing offers
• Winpin

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Ticket pickup and Home Delivery 9

• M- Ticket For Movies
• Unable to Print
• My tickets have not been delivered yet
• Do you deliver my movie tickets?
• How will I get my tickets booked with credit card?

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Age Limit- Overall Cinemas In India 9

• Age Limit- North & East
• Age Limit- West
• Age Limit- Andhra Pradesh & Telangana
• Age Limit- Karnataka
• Age Limit- Kerala

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Superstar Program 13

• BookMyShow Superstar
• Benefits | Superstar
• Become A Superstar
• Status Validity | Superstar
• Not Yet A Superstar?

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FILMY PASS - ₹75 OFF ON MOVIES 4

• Frequently Asked Questions
• Reedemption procedure
• About the Filmy Pass
• Terms and Conditions

Show Cancellations 2

• Refund for cancelled shows
• I had applied a WinPin or Gift card in a transaction. What about that?

Confirmation Related 5

• Unable to take a printouts for ticket collection
• All you need is the confirmation SMS
• Purchase Booking History
• Booking Status
• Resend Confirmation Feature

FANHOOD 1

• Frequently Asked Question

M-ticket for Live Events 1

• Information on M-Ticket

Gift Card 14

• Redeeming the Gift Card
• BookMyShow Gift Card Validity
• Delivery of BookMyShow Gift Cards
• Multiple Gift Vouchers in a Transaction
• Tracking the delivery of the Gift Cards

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Monuments of India 3

• Monuments of India
• List of the available monuments for bookings
• Terms and Condition | Monuments Of India

My Wallet Closure 1

• Wallet Blocked

Payment related queries 15

• CVV code
• Uses of 'Quik Pay'
• Security of Credit Card Information
• Procedure after registering with VBV/MSC
• Ticket booking using International card

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Cinema Related Queries 8

• Information on 3D Glasses
• Feedback for Cinema
• Bags at the cinema!
• I did not get my tickets at the cinema.
• M-Ticket

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Mobile Application 12

• I am facing errors while using the mobile application / mobile website. What do I do?
• How can I book tickets using my mobile phone?
• Want to view Reviews on the mobile app
• Where can I see the upcoming movies on the mobile app?
• How can I avail offers on the mobile apps?

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Coupons 7

• Coupons on BookMyShow
• Charges for the Coupons
• Coupons available for events
• Validity of the Coupon
• Coupon: Brand Outlet

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Ratings & Reviews 21

• Review a Movie
• Movies Section Updated
• Films to include on the site
• Rating the movie on BookMyShow
• Review not reflecting

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Transaction Related 3

• My transaction is not going through
• Credit Voucher - FAQ's
• Unlimited Transactions

User Registration 7

• Registering with BookMyShow
• Benefits of Registration
• Do I need to register to book tickets?
• Booking History
• Why do I have to provide the Mobile number?

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Website Usage 3

• Usage of cookies
• Locations to book tickets
• Drop Down list not working

BMS Rewards 7

• Eligibility
• Duration
• Validity Period
• Steps to avail BMS Rewards
• Criteria

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BMS Cash 21

• How can I add money into BMS Cash?
• What Payment Methods can I use to top up my BMS Cash?
• How do I check balance in my BMS Cash?
• How do I use BMS Cash on BookMyShow App/Website?
• Can I redeem BMS Cash be encashed?

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