Support Center
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
022 - 39895050 or 022 - 61445050
Solution home
FAQ's
M-ticket for Live Events
1
Information on M-Ticket
Refund
3
My amount was charged, but I have not received the SMS/Email confirmation.
Refund for a failed transaction
It's been already 5-7 working days I haven't received the refund yet.
Ticket Booking Queries
14
Looking to grab ticket for 'Bharat'?
Connectivity/Something is not right here while booking
Advance booking on BookMyShow
Booking tickets without a Credit Card
Choose the preferred Seats
See all 14 articles
Show Cancellations
1
Refund for cancelled shows
Offers and Winpins
12
Offers on BookMyShow
WinPin
Redeeming a WinPin
Getting discount after booking tickets
My discount Code shows as "already used" after a failed transaction
See all 12 articles
Gift Card
13
BookMyShow Gift Card
Gift Card Activation
Redeeming the Gift Card
Partial Balance | Gift Card
BookMyShow Gift Card Validity
See all 13 articles
Confirmation Related
6
Resend Confirmation Feature
Unable to take a printouts for ticket collection
All you need is the confirmation SMS
Purchase Booking History
Cinemas which require a mandate mail printout
See all 6 articles
Cancellation, Exchange or Refund
4
PVR Cancellation
Cinema Cancellation Available (2 or 4 hours)
Superstar Cancellation
Cancellation Unavailable
Monuments of India
3
Monuments of India
List of the available monuments for bookings
Terms and Condition | Monuments Of India
My Wallet Closure
1
Wallet Extension Notice
Payment related queries
15
CVV code
Uses of 'Quik Pay'
Security of Credit Card Information
Procedure after registering with VBV/MSC
Ticket booking using International card
See all 15 articles
Cinema Related Queries
7
Information on 3D Glasses
Feedback for Cinema
Bags at the cinema!
M-Ticket
I did not get my tickets at the cinema.
See all 7 articles
General
7
Want to work for BookMyShow
Forgot Password
Unsubscribing from Emailer
'BookASmile'
How can I get assistance if I need it?
See all 7 articles
Mobile Application
12
I am facing errors while using the mobile application / mobile website. What do I do?
How can I book tickets using my mobile phone?
Want to view Reviews on the mobile app
Where can I see the upcoming movies on the mobile app?
Procedure to earn payback points on the mobile app
See all 12 articles
Coupons
7
Coupons on BookMyShow
Charges for the Coupons
Coupons available for events
Validity of the Coupon
Coupon: Brand Outlet
See all 7 articles
Ratings & Reviews
21
Review a Movie
Movies Section Updated
Films to include on the site
Rating the movie on BookMyShow
Review not reflecting
See all 21 articles
Ticket pickup and Home Delivery
11
Will not be able to take a printout of ticket.
How will I get my tickets booked with credit card?
How will I get my tickets paid through netbanking / cash cards / gift cards / loyalty points?
My tickets have not been delivered yet
Collecting movie tickets
See all 11 articles
Transaction Related
2
My transaction is not going through
Unlimited Transactions
User Registration
7
Registering with BookMyShow
Benefits of Registeration
Do I need to register to book tickets?
Booking History
Why do I have to provide the Mobile number?
See all 7 articles
Website Usage
3
Usage of cookies
Locations to book tickets
Drop Down list not working
Superstar Program
6
Superstar Programme
Subscription
How soon can I become a Superstar?
Benefits of a Superstar
Know if I'm a Superstar
See all 6 articles
FILMY PASS - RS.75 OFF ON MOVIES
3
About the Filmy Pass
Reedemption procedure
Terms and Conditions
BookMyShow Credits
21
How can I add money into BookMyShow Credit?
What Payment Methods can I use to top up my BookMyShow Credits?
How do I check balance in my BookMyShow Credits?
How do I use BookMyShow Credits on BookMyShow App/Website?
Can I redeem BookMyShow Credit to Cash?
See all 21 articles
BMS Rewards
7
Eligibility
Duration
Validity Period
Steps to avail BMS Rewards
Criteria
See all 7 articles
