BookMyShow Support Centre
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Solution home
FAQ's
Online Streaming
14
Where do I find the duration of an event/play?
Will I need any software or any special app?
How does it work?
Can I stream the event outside India?
Can I cast the stream on my tv?
View all 14
Offers and Winpins
13
Winpin
How to avail an offer on BookMyShow?
When will I receive the cashback?
Errors while availing offers
Offer/Winpin/Gift Voucher Blockage
View all 13
Gift Card
12
BookMyShow Gift Card Validity
Add under Quikpay
Partial Balance | Gift Card
Gift Card Activation
BookMyShow Gift Card
View all 12
Superstar Program
12
BookMyShow Superstar
Benefits | Superstar
Become A Superstar
Status Validity | Superstar
Not Yet A Superstar?
View all 12
Ticket pickup and Home Delivery
9
M- Ticket For Movies
Unable to Print
My tickets have not been delivered yet
Do you deliver my movie tickets?
How will I get my tickets booked with credit card?
View all 9
Age Limit- Overall Cinemas In India
9
Age Limit- North & East
Age Limit- West
Age Limit- Andhra Pradesh & Telangana
Age Limit- Karnataka
Age Limit- Kerala
View all 9
M-ticket for Live Events
1
Information on M-Ticket
Monuments of India
3
Monuments of India
List of the available monuments for bookings
Terms and Condition | Monuments Of India
My Wallet Closure
1
Wallet Blocked
Payment related queries
14
CVV code
Security of Credit Card Information
Uses of 'Quik Pay'
Procedure after registering with VBV/MSC
Ticket booking using International card
View all 14
Cinema Related Queries
8
Information on 3D Glasses
Feedback for Cinema
I did not get my tickets at the cinema.
Alcohol
Item lost at the venue
View all 8
Mobile Application
12
How can I book tickets using my mobile phone?
How can I avail offers on the mobile apps?
Where can I see the upcoming movies on the mobile app?
Where can I view the "Terms & Conditions' of the mobile app?
I am getting an "Invalid Package" error while downloading/installing the app
View all 12
Ratings & Reviews
21
Review a Movie
Movies Section Updated
Films to include on the site
Rating the movie on BookMyShow
Review not reflecting
View all 21
User Registration
7
Email Preferences
How can I add a card to 'Quik Pay'
Booking History
Why do I have to provide the Mobile number?
Registering with BookMyShow
View all 7
Website Usage
2
Usage of cookies
Locations to book tickets
Pay Later - LazyPay
7
What is LazyPay?
Why only LazyPay?
Can I pay using another payment method instead of LazyPay?
How can I pay LazyPay bill?
What happens if the LazyPay transaction fails?
View all 7
BMS Cash
21
How can I add money into BMS Cash?
What Payment Methods can I use to top up my BMS Cash?
How do I check balance in my BMS Cash?
How do I use BMS Cash on BookMyShow App/Website?
Can BMS Cash be encashed?
View all 21