Ratings & Reviews

Solutions regarding the ratings & reviews on our website

Calculating the heart rating
How do you calculate the heart rating displayed on a film’s page? A film needs to have a minimum threshold of votes for the heart rating to be displaye...
Sun, 23 Sep, 2018 at 12:37 PM
Calculating the movie rating.
But I made my own calculations and the rating for movie should be 7.7, not 4.3! You’ve made a mistake. Each category – ticket buyers, non-transacting u...
Sun, 23 Sep, 2018 at 12:38 PM
Critics
On what basis do you choose the Critics’ Reviews on the movie page? Critics’ Reviews are chosen if they meet the following criteria: credibility of pub...
Sun, 23 Sep, 2018 at 12:38 PM
Replacing Critics Review
Can you replace a Critic’s Review with low rating with a Critic’s Review with higher rating for my movie? It is affecting sales of the movie tickets. A...
Sun, 23 Sep, 2018 at 12:39 PM
Publication in reviews/ratings
Why don't you include my publication in your ratings/reviews? Your publication may be considered for addition to our Critics’ Reviews section...
Thu, 2 Jun, 2016 at 8:26 PM
Changing the ratings as per movie performance
This is unfair! My film has received awards, great reviews, commendations and deserves a much higher heart rating. Can you change it to reflect this? ...
Thu, 2 Jun, 2016 at 8:27 PM
Delete a review/rating
I know for a fact that the people who rated a particular film cannot possibly have seen it! They have a grudge against the filmmakers. Will you delete/dis...
Thu, 2 Jun, 2016 at 8:29 PM
Movie rating dropped
The rating on my film has dropped suddenly from 84% to 70%. Something must be wrong. Is there a fault in your system? It's not uncommon for i...
Thu, 2 Jun, 2016 at 8:30 PM
Prioritizing of Trailers
How do you decide which trailers show up first on the Trailers page? Can my trailer be moved to the first row? The newest (most recently released)...
Thu, 2 Jun, 2016 at 8:31 PM
Movie in the Now Showing/Coming Soon on Home Page
I want my movie to be first in the Now Showing/Coming Soon section on your home page. Can you do this? Movies in the Now Showing section are sorted bas...
Sun, 23 Sep, 2018 at 12:42 PM