BookMyShow Support Centre

The processing fee is a nominal charge that helps support the hassle-free application of promotional offers during your booking on BookMyShow.

This fee contributes to the services that make offer-based bookings possible, helping us provide you a smooth and reliable experience.

Yes. The fee applies to all offer-based transactions, for both new and repeat users, across categories such as Movies, Events, Live Entertainment, and Gift ...

You will be able to view the processing fee in the following place: - On the Offer Details Page where offer terms are explained - On the Order Summary Pag...

Yes. Once an offer is applied, the total processing fee will be clearly shown on the Order Summary Page before you proceed with the payment.

Yes. The Transaction Details page and your booking confirmation email will include a detailed price breakdown, including the processing fee.

Yes, the processing fee will be refunded in full if your offer quota is reinstated after cancellation.

Yes. If your event or show is cancelled by the organiser or by BookMyShow, you will receive a full refund of the processing fee.

You can check the refund status in the Your Orders section under Profile or in the refund confirmation email that is sent once the refund is initiated.