Support Center

Ticket pickup and Home Delivery 11

• M- Ticket For Movies
• Unable to Print
• My tickets have not been delivered yet
• Collecting movie tickets
• How will I get my tickets booked with credit card?

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Ticket Booking Queries 14

• Connectivity/Something is not right here while booking
• Advance booking on BookMyShow
• Booking tickets without a Credit Card
• Choose the preferred Seats
• Cut Off Time for Booking Tickets

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Cancellation, Exchange or Refund 3

• Cancellation of A Ticket
• PVR Cancellation
• Superstar Cancellation

Offers and Winpins 14

• PayPal Cashback
• Offers on BookMyShow
• How to avail offer on BookMyShow?
• WinPin
• Redeeming a WinPin

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Refund 3

• Refund for a failed transaction
• My amount was charged, but I have not received the SMS/Email confirmation.
• It's been already 3 to 4 working days I haven't received the refund yet.

Superstar Program 13

• BookMyShow Superstar
• Benefits | Superstar
• Become A Superstar
• Status Validity | Superstar
• Not Yet Superstar

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Sunburn Arena with Dimitri Vegas & Like Mike 21

• Sunburn Arena with Dimitri Vegas & Like Mike
• Event Date & Time
• Venue
• Parking
• Age Limit

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Sunburn Arena with Alan Walker: Aviation Tour 19

• Sunburn Arena with Alan Walker: Aviation Tour
• Artist Bios
• Event Date & Time
• Duration
• Venue

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U2: The Joshua Tree Tour 2019 – Mumbai 20

• U2 tour
• Duration
• Gates
• Available for sale
• Show like Other Countries

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Paytm Series 2nd T20 Match India vs Bangladesh 11

• Paytm Series 2nd T20 Match India vs Bangladesh
• Event Date & Time
• Venue Details
• Entry
• Is there an age limit to buy tickets for the match?

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HERO ISL Season 6 - CHENNAIYIN FC ( Chennai ) 10

• Organizer
• Event Time & Date
• Venue Details
• Is parking available at the venue?
• Age limit to enter the Event / Buy tickets?

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General 7

• Want to work for BookMyShow
• Forgot Password
• Unsubscribing from Emailer
• 'BookASmile'
• How can I get assistance if I need it?

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FILMY PASS - RS.75 OFF ON MOVIES 3

• About the Filmy Pass
• Reedemption procedure
• Terms and Conditions

Show Cancellations 2

• Refund for cancelled shows
• I had applied a WinPin or Gift card in a transaction. What about that?

Confirmation Related 5

• Resend Confirmation Feature
• Unable to take a printouts for ticket collection
• All you need is the confirmation SMS
• Purchase Booking History
• Booking Status

FANHOOD 1

• Frequently Asked Question

M-ticket for Live Events 1

• Information on M-Ticket

Gift Card 13

• BookMyShow Gift Card
• Gift Card Activation
• Redeeming the Gift Card
• Partial Balance | Gift Card
• BookMyShow Gift Card Validity

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Monuments of India 3

• Monuments of India
• List of the available monuments for bookings
• Terms and Condition | Monuments Of India

My Wallet Closure 1

• Wallet Blocked

Payment related queries 15

• CVV code
• Uses of 'Quik Pay'
• Security of Credit Card Information
• Procedure after registering with VBV/MSC
• Ticket booking using International card

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Cinema Related Queries 8

• Information on 3D Glasses
• Feedback for Cinema
• Bags at the cinema!
• M-Ticket
• I did not get my tickets at the cinema.

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Mobile Application 12

• I am facing errors while using the mobile application / mobile website. What do I do?
• How can I book tickets using my mobile phone?
• Want to view Reviews on the mobile app
• Where can I see the upcoming movies on the mobile app?
• Procedure to earn payback points on the mobile app

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Coupons 7

• Coupons on BookMyShow
• Charges for the Coupons
• Coupons available for events
• Validity of the Coupon
• Coupon: Brand Outlet

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Ratings & Reviews 21

• Review a Movie
• Movies Section Updated
• Films to include on the site
• Rating the movie on BookMyShow
• Review not reflecting

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Transaction Related 2

• My transaction is not going through
• Unlimited Transactions

User Registration 7

• Registering with BookMyShow
• Benefits of Registration
• Do I need to register to book tickets?
• Booking History
• Why do I have to provide the Mobile number?

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Website Usage 3

• Usage of cookies
• Locations to book tickets
• Drop Down list not working

BMS Rewards 7

• Eligibility
• Duration
• Validity Period
• Steps to avail BMS Rewards
• Criteria

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BMS Cash 21

• How can I add money into BMS Cash?
• What Payment Methods can I use to top up my BMS Cash?
• How do I check balance in my BMS Cash?
• How do I use BMS Cash on BookMyShow App/Website?
• Can I redeem BMS Cash be encashed?

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Sunburn Festival: Goa 2019 10

• Sunburn Goa 2019
• Organizer
• Event Dates
• Event Time
• Venue Details

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Others 0