Support Center

Show Cancellations 2

• Show Cancellation | Refund
• COVID-19

Ticket Booking Queries 16

• Online Streaming
• Advance booking on BookMyShow
• Transaction was canceled but the seats appear blocked
• Subtitles
• Connectivity/Something is not right here while booking

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Movies on Demand - The Ally 31

• Watch Movie
• Pay to Watch Movies
• Pay via BMS Cash & Filmy Pass
• Subscription Method
• Registered User | Watch Content

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Refund 3

• Refund TAT - COVID19
• My amount was charged, but I have not received the SMS/Email confirmation.
• Refund for a failed transaction

Cancellation, Exchange or Refund 3

• Cancellation of a Ticket
• PVR Cancellation
• Superstar Cancellation

FANHOOD 1

• Frequently Asked Question

Gift Card 14

• BookMyShow Gift Card Validity
• Add under Quikpay
• Partial Balance | Gift Card
• Gift Card Activation
• BookMyShow Gift Card

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Vh1 Supersonic Festival 2021 10

• Synopsis
• Event Date & Time
• Duration of the event
• Venue
• Is parking available at the venue?

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Sunburn Club Card 20-21 4

• Synopsis
• Benefits
• FAQs
• Teams and Conditions

General 7

• How can I apply for the opening at BookMyShow
• Forgot Password
• Unsubscribing from Emailers
• 'BookASmile'
• How can I get assistance if I need it?

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Superstar Program 13

• BookMyShow Superstar
• Benefits | Superstar
• Become A Superstar
• Status Validity | Superstar
• Not Yet A Superstar?

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FILMY PASS - RS.75 OFF ON MOVIES 3

• About the Offer
• HOW TO AVAIL THE OFFER
• FAQ's

Offers and Winpins 15

• Winpin
• PayPal Cashback
• How to avail an offer on BookMyShow?
• When will I receive the cashback?
• Errors while availing offers

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Ticket pickup and Home Delivery 9

• M- Ticket For Movies
• Unable to Print
• My tickets have not been delivered yet
• Do you deliver my movie tickets?
• How will I get my tickets booked with credit card?

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Age Limit- Overall Cinemas In India 9

• Age Limit- North & East
• Age Limit- West
• Age Limit- Andhra Pradesh & Telangana
• Age Limit- Karnataka
• Age Limit- Kerala

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Confirmation Related 5

• Unable to take a printouts for ticket collection
• All you need is the confirmation SMS
• Purchase Booking History
• Booking Status
• Resend Confirmation Feature

M-ticket for Live Events 1

• Information on M-Ticket

Monuments of India 3

• Monuments of India
• List of the available monuments for bookings
• Terms and Condition | Monuments Of India

My Wallet Closure 1

• Wallet Blocked

Payment related queries 14

• CVV code
• Security of Credit Card Information
• Uses of 'Quik Pay'
• Procedure after registering with VBV/MSC
• Ticket booking using International card

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Cinema Related Queries 8

• Information on 3D Glasses
• Feedback for Cinema
• I did not get my tickets at the cinema.
• Alcohol
• Item lost at the venue

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Mobile Application 12

• I am facing errors while using the mobile application / mobile website. What do I do?
• How can I book tickets using my mobile phone?
• How can I avail offers on the mobile apps?
• Where can I see the upcoming movies on the mobile app?
• Where can I view the "Terms & Conditions' of the mobile app?

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Coupons 7

• Coupons on BookMyShow
• Charges for the Coupons
• Validity of the Coupon
• Coupon: Brand Outlet
• Usage of the coupon

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Ratings & Reviews 21

• Review a Movie
• Movies Section Updated
• Films to include on the site
• Rating the movie on BookMyShow
• Review not reflecting

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Transaction Related 3

• My transaction is not going through
• Credit Voucher - FAQ's
• Unlimited Transactions

User Registration 7

• Email Preferences
• How can I add a card to 'Quik Pay'
• Booking History
• Why do I have to provide the Mobile number?
• Registering with BookMyShow

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Website Usage 2

• Usage of cookies
• Locations to book tickets

Pay Later - LazyPay 7

• What is LazyPay?
• Why only LazyPay?
• Can I pay using another payment method instead of LazyPay?
• How can I pay LazyPay bill?
• What happens if the LazyPay transaction fails?

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BMS Cash 21

• How can I add money into BMS Cash?
• What Payment Methods can I use to top up my BMS Cash?
• How do I check balance in my BMS Cash?
• How do I use BMS Cash on BookMyShow App/Website?
• Can BMS Cash be encashed?

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