Support Center

Confirmation Related 9

• Resend Confirmation Feature
• Booking Confirmation
• Ticket Collection
• Unable to take a printouts for ticket collection
• No confirmation of booking received.

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Monuments of India~ 3

• Monuments of India
• List of the available monuments for bookings
• Important Info

Show Cancellations 1

• Refund for cancelled shows

My Wallet Closure 1

• Wallet Extension Notice

Refund 3

• My amount was charged, but I have not received the SMS/Email confirmation.
• Refund for a failed transaction
• It's been already 5-7 working days I haven't received the refund yet.

Cancellation, Exchange or Refund 1

• Change show timing, seats, movie, date, venue etc after booking

Offers and Winpins 63

• WinPin
• Redeeming a WinPin
• Offers available on BookMyShow
• Getting discount after booking tickets
• Availing an offer on BookMyShow

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Ticket Booking Queries 21

• Connectivity/Something is not right here issue while booking
• Advance booking on BookMyShow
• Can I book tickets without credit card?
• Choose the preferred seats while booking online
• Timeline for booking tickets

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Payment related queries 20

• What is the CVV code?
• Booking failed but Credit/Debit Card charged
• Payment Options for tickets on BookMyShow
• Yet to receive my refund on credit/debit card
• Payment failed

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Cinema Related Issue 9

• Information on 3D Glasses
• Feedback for Cinema
• Are bags allowed in cinemas.
• Cut off time to collect tickets at the cinema
• E-ticket

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JukeBox 13

• JukeBox
• How can I earn my credits?
• JukeBox available on which platforms
• Exact amount to transact
• Validity of Jukebox Credits

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Plan It 10

• What is 'Plan it'?
• On what platform is 'Plan it' available?
• Do I need to be registered in order to use the chat feature?
• How do I create groups and initiate chats?
• How do I search for my friends?

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General 9

• Want to work for BookMyShow
• Forgot Password
• Extra fees for booking
• Unsubscribing from Emailer
• 'BookASmile'

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Gift Card 18

• Gift Voucher Balance
• BookMyShow Gift Card
• Gift Card Activation
• Redeeming the Gift Card
• BookMyShow Gift Card Validity

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Mobile Application 14

• I am facing errors while using the mobile application / mobile website. What do I do?
• How can I book tickets using my mobile phone?
• Passbook feature on the BookMyShow IOS application
• Mobile App is crashing
• Want to view reviews on the mobile app

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Coupons 8

• Coupons on BookMyShow
• Charges for the Coupons
• Coupons available for events
• Validity of the Coupon
• Coupon: Brand Outlet

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Ratings & Reviews 21

• Review a Movie
• Movies Section Updated
• Films to include on the site
• Rating the movie on BookMyShow
• Review not reflecting

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Ticket pickup and Home Delivery 18

• E-ticket
• Will not be able to take a printout of ticket.
• Forgot to carry print at home ticket
• How will I get my tickets booked with credit card?
• How will I get my tickets paid through netbanking / cash cards / gift cards / loyalty points?

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Transaction Related 5

• My transaction is not going through
• I am using a gift voucher can I make the balance payment through another mode?
• My transaction got timed out?
• Unlimited Transactions
• Applied an offer on my transaction but it did not go through.

Troubleshooting 3

• Website slow
• Drop Down list not working
• The show date I wish to book shows greyed out and is unavailable to book.

User Registration 12

• Registering with BookMyShow
• Benefits of Registeration
• Advantage of Facebook F-Connect
• Do I need to register to book tickets?
• Booking History

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Website Usage 2

• Usage of cookies
• Locations to book tickets

Superstar Program 6

• Superstar Programme
• Not a Superstar
• Pay right now to avail the benefits of the Program
• Become a Superstar
• Benefits of a Superstar

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Pay at the Box Office 1

• Pay at the Box Office temporarily down

2018 FIFA WORLD CUP RUSSIA 6

• What are the dates of the FIFA World Cup?
• What is the entry time?
• Are ticket inclusive of Hospitality (F&B)?
• Parking at the venues?
• What are the seating arrangements?

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