Support Center

Team Info 5

• ISL 3 :- KERALA BLASTERS
• ISL 3 :- CHENNAIYIN FC
• ISL 3 :- FC PUNE CITY
• ISL 3: Delhi Dynamos
• ISL : 3 North East United FC

Box office counter details 5

• ISL SEASON 3 DELHI DYNAMOS
• ISL SEASON 3 FC PUNE CITY
• ISL SEASON 3 CHENNAIYIN FC
• ISL SEASON 3 MUMBAI CITY FC
• ISL SEASON 3 NORTHEAST UNITED FC

Cinema Related Issue 10

• Why do I have to pay extra for 3D glasses?
• Feedback for Cinema
• Bags allowed in cinemas?
• Additional amount charged for Abirami cinemas for the recliner seats
• Cut off time to collect tickets at the cinema

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Confirmation Related 9

• How can I confirm whether my tickets have been booked?
• I have booked a movie ticket using netbanking / cash cards / gift cards / loyalty points. How will I receive the tickets?
• I have not been able to take a printout of my ticket confirmation. Can I just show the SMS at the box office to collect the tickets?
• I have opted for a Print at Home ticket but I have not received it. How do I get it?
• I was informed that I will receive a confirmation SMS stating my Booking ID; which I have not yet received. Whom should I contact?

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General 9

• Want to work for BookMyShow
• Forgot Password
• Extra fees for booking
• Unsubscribing from Emailer
• 'BookASmile'

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Gift Card 18

• Gift Voucher Balance
• BookMyShow Gift Card
• Gift Card Activation
• Redeeming the Gift Card
• BookMyShow Gift Card Validity

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Offers and Winpins 64

• Redeeming a WinPin
• Earning points on Payback
• My discount Code shows as " already used" after a failed transaction
• Changing validity of WinPin
• Offers available on BookMyShow

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Payment related queries 17

• What is the CVV code?
• Booking failed but Credit/Debit Card charged
• Payment Options for tickets on BookMyShow
• Yet to receive my refund on credit/debit card
• Payment failed

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Refund 8

• Yet to receive my refund on credit/debit card
• Refund Amount not received
• My transaction Failed, what do I do now?
• More than 10 working days since the transaction failed, what do I do?
• Booked my tickets was charged but did not get a confirmation mail/sms?

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Show Cancellations 3

• Refund for cancelled shows
• Will I receive the complete refund for my transaction?
• Can I get tickets instead of the refund for my cancelled show

Ticket Booking Queries 32

• Booking options on BookMyShow
• Advance booking on BookMyShow
• Cancellation and Replacement
• Availability of Ticket Bookings
• Date Changes after booking

See all 32 articles

Ticket pickup and Home Delivery 18

• E-ticket
• Will not be able to take a printout of ticket.
• Forgot to carry print at home ticket
• How will I get my tickets booked with credit card?
• How will I get my tickets paid through netbanking / cash cards / gift cards / loyalty points?

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Transaction Related 6

• Multiple WinPins in a Transaction
• My transaction is not going through
• I am using a gift voucher can I make the balance payment through another mode?
• My transaction got timed out?
• Unlimited Trasnactions

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Troubleshooting 3

• Website slow
• Drop Down list not working
• The show date I wish to book shows greyed out and is unavaible to book?

User Registration 14

• Registering with BookMyShow
• Why do I have to provide the Mobile number?
• Do I need to register to book tickets?
• Benefits of registration
• Advantage of Facebook F-Connect

See all 14 articles

Website Usage 3

• Browsers supported by BookMyShow
• Usage of cookies
• Locations

Mobile Application 17

• I am facing errors while using the mobile application / mobile website. What do I do?
• I do not have a touch enabled phone and your mobile website does not work properly with it. What should I do?
• How can I book tickets using my mobile phone?
• Passbook feature on the BookMyShow IOS application
• I am receiving the 'Duh Duh Error'

See all 17 articles

BMS My Wallet 50

• Why Book My Show Wallet?
• Activation of My Wallet
• Do I have to pay extra charges for the convenience of using the wallet?
• I have a query not listed on this page. How can I get my query resolved?
• How much time will you take to resolve my query?

See all 50 articles

BookMyShow My Wallet Referral 1

• Refer My Friend under Upgradation

BookMyShow MyWallet - Transfer to Bank 6

• Can I transfer MyWallet amount to My Bank account ?
• Minimum amount I can transfer to the bank account
• Will I be charged to transfer the amount?
• Is amount transferable to Credit/Debit card?
• When will the amount reflect in my bank account?

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Ratings & Reviews 20

• Movies Section Updated
• Films to include on the site
• Rating the movie on BookMyShow
• Review not reflecting
• See my user review.

See all 20 articles

India vs New Zealand Test Match 38

• Organizers details
• Date and Time
• Late entry
• Re-entry
• Children allowed?

See all 38 articles

Jio MAMI 18th Mumbai Film Festival with Star 25

• Registration
• Badge Collection
• Badge collection by others?
• Documents as proof to collect tickets
• Badge Lost

See all 25 articles

Global Citizen Festival India 2016 1

• THE GLOBAL CITIZEN FESTIVAL (FEATURING COLDPLAY)