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Knowledge base
FAQ's
Show Cancellations
2
Show Cancelled? What about the Money Paid?
COVID-19
Ticket Booking Queries
15
Advance booking on BookMyShow
Transaction was canceled but the seats appear blocked
Subtitles
Connectivity/Something is not right here while booking
Cut Off Time for Booking Tickets
See all 15 articles
Cancellation, Exchange or Refund
3
Cancellation of a Ticket
PVR Cancellation
Superstar Cancellation
Refund
3
It's been already 4-5 working days I haven't received the refund yet.
My amount was charged, but I have not received the SMS/Email confirmation.
Refund for a failed transaction
Formula 1 Gulf Air Bahrain Grand Prix 2020
3
Formula 1 Gulf Air Bahrain Grand Prix 2020
Terms & Conditions
FAQ's
General
7
How can I apply for the opening at BookMyShow
Forgot Password
Unsubscribing from Emailer
'BookASmile'
How can I get assistance if I need it?
See all 7 articles
Offers and Winpins
14
Winpin
PayPal Cashback
How to avail an offer on BookMyShow?
When will I receive the cashback?
Errors while availing offers
See all 14 articles
Ticket pickup and Home Delivery
9
M- Ticket For Movies
Unable to Print
My tickets have not been delivered yet
Do you deliver my movie tickets?
How will I get my tickets booked with credit card?
See all 9 articles
Age Limit- Overall Cinemas In India
9
Age Limit- North & East
Age Limit- West
Age Limit- Andhra Pradesh & Telangana
Age Limit- Karnataka
Age Limit- Kerala
See all 9 articles
Superstar Program
13
BookMyShow Superstar
Benefits | Superstar
Become A Superstar
Status Validity | Superstar
Not Yet A Superstar?
See all 13 articles
FILMY PASS - ₹75 OFF ON MOVIES
4
Frequently Asked Questions
Reedemption procedure
About the Filmy Pass
Terms and Conditions
Confirmation Related
5
Unable to take a printouts for ticket collection
All you need is the confirmation SMS
Purchase Booking History
Booking Status
Resend Confirmation Feature
FANHOOD
1
Frequently Asked Question
M-ticket for Live Events
1
Information on M-Ticket
Gift Card
14
Redeeming the Gift Card
BookMyShow Gift Card Validity
Delivery of BookMyShow Gift Cards
Multiple Gift Vouchers in a Transaction
Tracking the delivery of the Gift Cards
See all 14 articles
Monuments of India
3
Monuments of India
List of the available monuments for bookings
Terms and Condition | Monuments Of India
My Wallet Closure
1
Wallet Blocked
Payment related queries
14
CVV code
Security of Credit Card Information
Uses of 'Quik Pay'
Procedure after registering with VBV/MSC
Ticket booking using International card
See all 14 articles
Cinema Related Queries
8
Information on 3D Glasses
Feedback for Cinema
Bags at the cinema!
I did not get my tickets at the cinema.
M-Ticket
See all 8 articles
Mobile Application
12
I am facing errors while using the mobile application / mobile website. What do I do?
How can I book tickets using my mobile phone?
How can I avail offers on the mobile apps?
Where can I see the upcoming movies on the mobile app?
Where can I view the "Terms & Conditions' of the mobile app?
See all 12 articles
Coupons
7
Coupons on BookMyShow
Charges for the Coupons
Coupons available for events
Validity of the Coupon
Coupon: Brand Outlet
See all 7 articles
Ratings & Reviews
21
Review a Movie
Movies Section Updated
Films to include on the site
Rating the movie on BookMyShow
Review not reflecting
See all 21 articles
Transaction Related
3
My transaction is not going through
Credit Voucher - FAQ's
Unlimited Transactions
User Registration
7
Booking History
Why do I have to provide the Mobile number?
How can I add a card to 'Quik Pay'
Email Preferences
Registering with BookMyShow
See all 7 articles
Website Usage
3
Usage of cookies
Locations to book tickets
Drop Down list not working
BMS Cash
21
How can I add money into BMS Cash?
What Payment Methods can I use to top up my BMS Cash?
How do I check balance in my BMS Cash?
How do I use BMS Cash on BookMyShow App/Website?
Can I redeem BMS Cash be encashed?
See all 21 articles
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